How Brightstone Consulting Eliminated 50 Hours of Weekly Admin Work
Strategic consulting firm automates client onboarding and reporting, reducing manual work by 60% and improving client satisfaction scores.
Industry
Professional Services
Company Size
45 employees
ROI Achieved
280% ROI in first 8 months
🎯Challenge
Manual client onboarding process taking 8-10 hours per client, weekly reporting consuming 15 hours of senior consultant time, and inconsistent follow-up communications leading to client concerns.
💡Solution
Implemented automated client intake system, custom reporting dashboard with real-time data pulls, and AI-powered communication workflows for project updates and milestone tracking.
Services Implemented
Key Results Achieved
60% reduction in client onboarding time (from 8-10 hours to 3-4 hours)
90% decrease in manual reporting time (from 15 hours to 1.5 hours weekly)
35% improvement in client satisfaction scores
2.5x faster project milestone completion tracking
$180,000 annual cost savings in consultant time
Zero missed client communications since implementation
What Our Client Says
"Synura transformed how we operate. Our consultants now focus on high-value strategy work instead of admin tasks, and our clients are noticing the difference."
Sarah Chen
Managing Partner
Implementation Success
Implementation Time
From planning to full deployment
Return on Investment
Measurable business impact achieved
Company Scale
Organization size and complexity
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